http://navelgaze.org/archives/120 or how i learned to elevate the mundane Sun, 29 May 2011 10:15:07 +0000 hourly 1 http://wordpress.org/?v=3.2 http://navelgaze.org/archives/120/comment-page-1#comment-53146 Kevin Her Sun, 29 May 2011 10:15:07 +0000 http://navelgaze.org/?p=120#comment-53146 Wow I thought it was just me now Cyberpowerpc will be off my list. I was looking for a gaming computer, did my research looked online and they said cyberpowerpc black mamba was the best computer so I decided well maybe if cyberpower has the best machine maybe I can build a pc from their website. So I did build and get to choose my own internal parts. I was happy and excited. When I got it two days later this message poped up and wouldn't let me boot into the computer at all telling me something about my usb not detected and shutting down in 15 secs. I was like wtf I tried asking for help through message and on the phone but no one would pick up the dam phone and no one replied back to me. So then i decided to look online to solve my problem myself and I did solved it, I just unplug one of the usb port wire that was connected to my motherboard and it solved my problem. Now another problem is when I first got the computer I thought well maybe the lag is just the internet not good. So I moved the computer closer to the modem and connected the ethernet wire. Wow same problem the computer was laggin so bad when I play songs from either my files or on youtube the sound would lag and make crackling noise and the mouse course would lag too I was so fustrated. Finally I called them again and had a reach of someone. I told them about my problem and the guy said to me that so do you want to ship it for us to repair it or do you want to refund it? He asked me in a way like oh this is just another person who is having problem with our pc's don't need to help them solve the problem just ask them if they want to repair it or refund it cause I know we have bad pcs and bad company anyways. Wow like he knew that there's no point in helping me to solve my issue because it's just another problem with their hardware that they should of tooken care of. So I'm refunding it now and shipping it out tomorrow and I can not believe that I have to pay for the shipping too it's not my fault I don't want their garbage it's cyberpowerpc fault that they should of tested out everything before selling it to customers. I am not happy but oh well this is a lesson to teach me only at least I get my 1,500 dollars back from them. Bad customer service and bad hardwares I wouldnt recomend buying from them Wow I thought it was just me now Cyberpowerpc will be off my list. I was looking for a gaming computer, did my research looked online and they said cyberpowerpc black mamba was the best computer so I decided well maybe if cyberpower has the best machine maybe I can build a pc from their website. So I did build and get to choose my own internal parts. I was happy and excited. When I got it two days later this message poped up and wouldn’t let me boot into the computer at all telling me something about my usb not detected and shutting down in 15 secs. I was like wtf I tried asking for help through message and on the phone but no one would pick up the dam phone and no one replied back to me. So then i decided to look online to solve my problem myself and I did solved it, I just unplug one of the usb port wire that was connected to my motherboard and it solved my problem. Now another problem is when I first got the computer I thought well maybe the lag is just the internet not good. So I moved the computer closer to the modem and connected the ethernet wire. Wow same problem the computer was laggin so bad when I play songs from either my files or on youtube the sound would lag and make crackling noise and the mouse course would lag too I was so fustrated. Finally I called them again and had a reach of someone. I told them about my problem and the guy said to me that so do you want to ship it for us to repair it or do you want to refund it? He asked me in a way like oh this is just another person who is having problem with our pc’s don’t need to help them solve the problem just ask them if they want to repair it or refund it cause I know we have bad pcs and bad company anyways. Wow like he knew that there’s no point in helping me to solve my issue because it’s just another problem with their hardware that they should of tooken care of. So I’m refunding it now and shipping it out tomorrow and I can not believe that I have to pay for the shipping too it’s not my fault I don’t want their garbage it’s cyberpowerpc fault that they should of tested out everything before selling it to customers. I am not happy but oh well this is a lesson to teach me only at least I get my 1,500 dollars back from them. Bad customer service and bad hardwares I wouldnt recomend buying from them

]]> http://navelgaze.org/archives/120/comment-page-1#comment-53123 Emily Williams Tue, 13 Jul 2010 02:50:55 +0000 http://navelgaze.org/?p=120#comment-53123 when running a business, the first thing you should do is always establish a good customer service~;' when running a business, the first thing you should do is always establish a good customer service~;’

]]> http://navelgaze.org/archives/120/comment-page-1#comment-53122 twiceshy Sat, 26 Jun 2010 04:32:44 +0000 http://navelgaze.org/?p=120#comment-53122 Bought a computer from them several years ago. Have been pleased with the device, but the service is so bad. Just today I called to ask a question. 45 min. on hold, then they told me to call the maker of the motherboard if I wanted support. Bought a computer from them several years ago. Have been pleased with the device, but the service is so bad. Just today I called to ask a question. 45 min. on hold, then they told me to call the maker of the motherboard if I wanted support.

]]> http://navelgaze.org/archives/120/comment-page-1#comment-53111 angryclient Wed, 05 Aug 2009 13:07:25 +0000 http://navelgaze.org/?p=120#comment-53111 I have also had very bad experience with CYberpowerPC. They never respond to your calls untill you call them 10 times. If you call their sales depadtment they answer quickly but when youocall their support it is very hard to get a response. After about five minutes someone answers and asks you to hold and then you can be on hold again for one or two hours. I strongly discourage anyone from buying from this company untill they clean up their acts. CyberpowerPC manamement shame on you! I have also had very bad experience with CYberpowerPC. They never respond to your calls untill you call them 10 times. If you call their sales depadtment they answer quickly but when youocall their support it is very hard to get a response. After about five minutes someone answers and asks you to hold and then you can be on hold again for one or two hours. I strongly discourage anyone from buying from this company untill they clean up their acts. CyberpowerPC manamement shame on you!

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